Branch Manager (Eagan)
About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
- The customer is the first priority.
- We will keep all of the commitments we make.
- We are the people who get things done.
- We will work together as a team.
Job Summary: The Branch Manager oversees the retail operation of a single branch location. They will be responsible for the onboarding, training and development of Universal Bankers within that branch. This role is accountable to grow deposits, retail loan volume, referrals to other business lines, increase digital adoption and make the branch network easier to do business with. This role works closely with the District Manager to engage employees and takes responsibility for communicating critical information up and down the branch organization. Also responsible for leading front-line change management.
Duties and Responsibilities (including but not limited to):
- Hire, train, develop and supervise Universal Bankers and manage retail branch staff to ensure proper lobby coverage. Perform as a backup for UB coverage when additional staff is needed
- Develop UBs through the appropriate level of phase training, adhere to the UB rotation model and manage branch staffing according to staffing model guide for maximum effectiveness and service quality
- Work with District Manager to set appropriate sales goals for staff. Responsible for coaching and holding staff accountable to these goals and results.
- Accountable for branch retail deposit and loan volume including retail credit quality
- Leads branch sales meetings and participates in L10 meetings. Works with Market President to delegate local branch maintenance duties, donation planning, community events, etc.
Minimum Requirements:
- Post-Secondary degree or equivalent work
- 1 to 2 years' experience in a management capacity
- 2 years of front-line retail customer service experience
- 1 to 2 years' experience selling products and services
- Ability to multi-task, be organized, effective time management and ability to communicate with customers in a professional manner
- Ability to work with a wide variety of personalities in a courteous and professional manner
- Strong math and analytical skills
- Ability to evaluate direct and indirect reports on their overall performance
Preferred Qualifications:
- Four-year college degree
- 2 years of experience in a management or supervisory capacity with responsibility for 3+ employees. Preference to the retail department in a community bank
- High level leadership skills
- Ability to think strategically and foster high ethical standards in executing on the bank's purpose, mission, values and goals
Schedule: Monday – Friday: 8:00 a.m. – 5:00 p.m.
Workplace Environment:
- Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
- Working at a computer and utilizing a telephone
- May involve traveling for training or meetings
- Occasionally lifting up to 50lbs
Salary Range: $66,740 - $75,000 annually
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate’s job-related knowledge, skills, and experience, among other factors.
Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:
- Comprehensive Medical, Vision and Dental Insurance
- Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
- Paid Holidays and Competitive Paid Vacation Days
- Paid Parental Leave
- Short- and Long-Term Disability
- Life, Critical Illness, and Accidental Insurance
- Tuition Reimbursement and Career Development Opportunities
- Employee Assistance Program (EAP)
- Paid Time Off to volunteer in your community
- Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
All benefits are subject to eligibility requirements.
A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.
EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.