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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20140327T123000Z
DTEND:20140327T140000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:SMEI MINNESOTA ROUNDTABLE
DESCRIPTION:With each year\, there are multiple new techniques being used in the hopes of acquiring new customers. Companies are spending money to drive top-line growth in hopes the payoff will have customer lifetime value.       \n\n\n\n The harsh reality is It costs 5-20 times more to acquire a customer than to retain one.  Once we have  our customers how do we take care of them?  In this Roundtable\, Maureen will facilitate a discussion about the most effective ways for an organization to talk about how "we" are responsible for the customer.  Every company should understand what is their customer make or break   a critical element in decision-making\, learning\, and judgment to support retention.
X-ALT-DESC;FMTTYPE=text/html:<span style="color: rgb(68\, 68\, 68)\; font-family: 'Open Sans'\, sans-serif\; line-height: 18px\;">With each year\, there are multiple new techniques being used in the hopes of acquiring new customers. Companies are spending money to drive top-line growth in hopes the payoff will have customer lifetime value.&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&#8232\;&nbsp\;</span><br style="color: rgb(68\, 68\, 68)\; font-family: 'Open Sans'\, sans-serif\; line-height: 18px\;" />\n<br style="color: rgb(68\, 68\, 68)\; font-family: 'Open Sans'\, sans-serif\; line-height: 18px\;" />\n<span style="color: rgb(68\, 68\, 68)\; font-family: 'Open Sans'\, sans-serif\; line-height: 18px\;">&#8232\;The harsh reality is It costs 5-20 times more to acquire a customer than to retain one.&nbsp\; Once we have&nbsp\; our customers how do we take care of them?&nbsp\;&nbsp\;In this&nbsp\;Roundtable\, Maureen will facilitate a&nbsp\;discussion&nbsp\;about the most effective ways for an organization to talk about how &ldquo\;we&rdquo\; are responsible for the customer.&nbsp\; Every company should understand what is their customer make or break &ndash\; a critical element in decision-making\, learning\, and judgment to support retention.</span>
LOCATION:Dale Carnegie 4938 Lincoln Drive Edina\, Minnesota 55436 United States
UID:e.471.774257
SEQUENCE:3
DTSTAMP:20260405T175953Z
URL:https://business.dcrchamber.com/events/details/smei-minnesota-roundtable-03-27-2014-774257
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